Opened 13 months ago
Closed 13 months ago
#63407 closed defect (bug) (invalid)
Product designer template images not visiable
| Reported by: |
|
Owned by: | |
|---|---|---|---|
| Milestone: | Priority: | normal | |
| Severity: | normal | Version: | |
| Component: | Plugins | Keywords: | |
| Focuses: | Cc: |
Description
Hello,
I recently purchase the product designer plugin and successfully installed. unfortunately, however, the template feature is not working. I have done everything right but to no avail. When you create a template at the frontend and download it as a template file and upload it does not show the template images in the frontend but only the backend.
I am getting so frustrated that even to get to you guys is so difficult and even difficult to even find where to submit a ticket for the product. It too me lot of work to figure out that I have to send the support ticket because of my skills. imagine what other buyers without the skills I have go through.
I can you help. If I will have to keep this purchase, I need help with this otherwise i will request a refund.
Thanks, and looking forward to hearing from you.
hi @bap2012, welcome to WordPress Trac. I'm sorry to hear you are having dificulty with your tiste, however this Trac is used for the development of the WordPress software, not for assistance with individual sites or plugins.
I would suggest reaching out to the wherever you purchased this plugin for further assistance. A quick google search suggests it may be https://pickplugins.com/item/product-designer/, but it may be a different plugin.
I've closed this ticket of with the term
invalid, in this case it's the unfriendly term trac uses to indicate that I've referred you to somewhere where you can find people better able to assist you.