Opened 2 months ago
Closed 2 months ago
#64002 closed defect (bug) (invalid)
Media link not updating
| Reported by: |
|
Owned by: | |
|---|---|---|---|
| Milestone: | Priority: | normal | |
| Severity: | major | Version: | 6.8.2 |
| Component: | Media | Keywords: | |
| Focuses: | Cc: |
Description (last modified by )
Hi there.
I have updated the media file for the first Extended Warranty link on this page: https://vpstack.com/breechings-chimneys-stacks/
In the admin side, it shows it's been updated to: https://vpstack.com/wp-content/uploads/2025/09/Grease-Duct-Extended-Warranty-final.pdf
Yet, on the live page to the website, it still goes to a file that no longer exists.
Change History (3)
#2
@
2 months ago
- Severity changed from normal to major
Hi there. What is the timeline for this ticket to be assigned to a resource?
#3
@
2 months ago
- Description modified (diff)
- Milestone Awaiting Review deleted
- Resolution set to invalid
- Status changed from new to closed
Hi and welcome to WordPress Core Trac!
This would belong on the support forums instead of Trac, but I do not think you updated the correct links.
- "Data Sheet" directs to the new
Model-CS-CSplus-MW-Installation-Instructions-VP0013-R01.pdf - "Limited Warranty" directs to the new
Grease-Duct-Extended-Warranty-final.pdf - "Installation Instructions" and "Extended Warranty" still point to the PDFs from 2018.
Note: See
TracTickets for help on using
tickets.
Same thing is happening with the MW Installation Instructions.
I've updated the link to this: https://vpstack.com/wp-content/uploads/2025/09/Model-CS-CSplus-MW-Installation-Instructions-VP0013-R01.pdf
But the website still goes here: https://vpstack.com/wp-content/uploads/2018/04/Model-CS-CSplus-MW-Installation-Instructions-VP0013-R01.pdf
And yes. Yes, I have cleared my cache.