#64385 closed defect (bug) (duplicate)
WordPress doesn't send emails after 6.9 update
| Reported by: |
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Owned by: | |
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| Milestone: | Priority: | normal | |
| Severity: | critical | Version: | 6.9 |
| Component: | Keywords: | ||
| Focuses: | Cc: |
Description
Just noticed the Gravity Forms Admin notifications have not been received since November. After contacting Gravity Forms support, I was informed that the issue is with the WordPress 6.9 update. Moreover, I contacted Bluehost, our hosting provider for support. Followed all the recommended fixes, i.e. deactivation plug ins etc. Nothing works, Bluehost is suggesting deactivating WordPress 6.9 and going back to the previous version. It is unbelievable that WordPress would widely release and update that has this issue. I read the previous tickets, and it appears this issue is not being taken seriously, as indicated by the comment that only 12 complaints have been made. It may be on 12 because organizations are not aware of the issue, as was our case. We are small NPO and do not have a dedicated team for our WordPress site to troubleshoot. I am seeking concrete solutions to the issue. Any help is welcomed.
Change History (3)
#1
@
5 months ago
- Milestone Awaiting Review deleted
- Resolution set to duplicate
- Status changed from new to closed
#3
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5 months ago
@taltmann Thanks for opening a ticket. I believe this is a duplicate of #64368. You can see it is actively being worked on. To cite Jorbin in 64387#comment:1:
Some issues with email are already being tracked in #64368. Could you share any additional details to confirm this?
- Are you seeing any related error messages in your debug log?
- If you're comfortable and able to check your PHP configuration, can you share what the values for
sendmail_fromandsendmail_pathare set to?
Duplicate of #64368.