Make WordPress Core

Opened 11 years ago

Closed 11 years ago

#25792 closed defect (bug) (duplicate)

update notifier silently fails- states incorrectly that core, themes, and plugins are up-to-date

Reported by: wordpressmike's profile wordpressmike Owned by:
Milestone: Priority: normal
Severity: normal Version: 3.7.1
Component: Upgrade/Install Keywords:
Focuses: Cc:

Description

One of my Wordpress installs running WP 3.6.1 did not notify me of available WP core, theme, and plugin updates. Ultimately this was due to a DNS issue that was not reported by Wordpress.

I would repeatedly go to /wp-admin/update-core.php and it would say I have the latest versions.

I thought maybe I had a corrupt install, so I manually updated to 3.7 and then manually updated to 3.7.1- These updates did not cure the problem.

I looked at my debug logs and they contained the following not-very-helpful errors, pointing to lines 112, 259, and 299 of wp-includes/update.php:

[Thu Oct 31 15:14:08 2013] [error] [client 127.0.0.1] PHP Warning:  An unexpected error occurred. Something may be wrong with WordPress.org or this server&#8217;s configuration. If you continue to have problems, please try the <a href="http://wordpress.org/support/">support forums</a>. (WordPress could not establish a secure connection to WordPress.org. Please contact your server administrator.) in /var/www/html/wp-includes/update.php on line 112, referer: http://mysite.com/
[Thu Oct 31 15:14:14 2013] [error] [client 127.0.0.1] PHP Warning:  An unexpected error occurred. Something may be wrong with WordPress.org or this server&#8217;s configuration. If you continue to have problems, please try the <a href="http://wordpress.org/support/">support forums</a>. (WordPress could not establish a secure connection to WordPress.org. Please contact your server administrator.) in /var/www/html/wp-includes/update.php on line 259, referer: http://mysite.com/
[Thu Oct 31 15:14:20 2013] [error] [client 127.0.0.1] PHP Warning:  An unexpected error occurred. Something may be wrong with WordPress.org or this server&#8217;s configuration. If you continue to have problems, please try the <a href="http://wordpress.org/support/">support forums</a>. (WordPress could not establish a secure connection to WordPress.org. Please contact your server administrator.) in /var/www/html/wp-includes/update.php on line 399, referer: http://mysite.com/

So two bugs- first is the silent fail of the updater GUI and second is the unhelpful error produced in the logs.

The error produced in line 399 is triggered based on the following if statement (where $raw_response = wp_remote_post( $url, $options )):

if ( $ssl && is_wp_error( $raw_response ) )

so I modified line 399 to output the relevant variables according to the following:

        trigger_error( __($url . ' is url. ssl is ' . $ssl . 'raw response is ' . $raw_response->get_error_message()  . ' An unexpected error occurred. Something may be wrong with WordPress.org or this server&#8217;s configuration. If you continue to have problems, please try the <a href="http://wordpress.org/support/">support forums</a>.' ) . ' ' . '(WordPress could not establish a secure connection to WordPress.org. Please contact your server administrator.)', headers_sent() || WP_DEBUG ? E_USER_WARNING : E_USER_NOTICE );

It turned out that the nslookup was failing in attempting to connect to the URL https://api.wordpress.org/themes/update-check/1.1/

I've fixed the nslookup issue on my end but would appreciate it if the error messaging, both in the debug log and the GUI were improved so users don't falsely think that updates aren't available.

At the minimum, the $raw_response->get_error_message() should be output as well as the $url that is being contacted.

Change History (1)

#1 @dd32
11 years ago

  • Milestone Awaiting Review deleted
  • Resolution set to duplicate
  • Status changed from new to closed

Duplicate of #16156.

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