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Opened 21 months ago

Closed 21 months ago

Last modified 20 months ago

#42739 closed defect (bug) (invalid)

Customizer sidebar shows only one option. Display none is being added somewhere. Please help

Reported by: taysr Owned by:
Milestone: Priority: normal
Severity: normal Version: 4.9
Component: Customize Keywords:
Focuses: Cc:

Description

I updated all my plugins and wordpress version from 4.8 to 4.9 last night and today I was unable to use my Customizer sidebar. That was the only thing I did. I was checking code and found that some "display: none" is being added to each Customizer option but the "Widget" section, please find attached the screenshot for it.

Could you please advice?

Attachments (2)

Captura de pantalla de 2017-11-28 13-00-24.png (115.1 KB) - added by taysr 21 months ago.
Screenshot of my customizer and errors
Captura de pantalla de 2017-11-28 13-13-15.png (171.1 KB) - added by taysr 21 months ago.
screenshot of my customizer with wrong display none inline style

Download all attachments as: .zip

Change History (6)

@taysr
21 months ago

Screenshot of my customizer and errors

@taysr
21 months ago

screenshot of my customizer with wrong display none inline style

#1 @westonruter
21 months ago

  • Keywords reporter-feedback added

@taysr ¡Hola! There is a JavaScript error related which is causing the Customizer to not finish initializing.

I can see the error is coming from a code.js file. Is this a file in your theme or a plugin? What theme and plugins do you have active?

#2 @Presskopp
21 months ago

This is a WP 4.5.9 installation with some plugins and an outdated version of a premium theme..

#3 @taysr
21 months ago

  • Resolution set to invalid
  • Status changed from new to closed

Seems like it is, indeed, a problem with my theme.
The file is located in themes/th-heli (my theme)/core/kirki/assets/js/controls/code.js

I removed that script and the customizers comes back, but it has no impact on database

#4 @netweb
20 months ago

  • Keywords reporter-feedback removed
  • Milestone Awaiting Review deleted
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