Make WordPress Core

Opened 4 years ago

Last modified 12 months ago

#43494 accepted defect (bug)

Can't change/delete menu items in Customizer on mobile

Reported by: mor10 Owned by: audrasjb
Milestone: Future Release Priority: normal
Severity: normal Version:
Component: Menus Keywords: needs-patch
Focuses: ui Cc:


On mobile/tablet browser (only Android, Chrome browser tested), menu items can be added and reorganized, but the drop-down toggle for further options doesn't work. As a result menu items cannot be removed.

To reproduce:

  1. Log in to admin in mobile / tablet browser
  2. Go to Customizer -> Menus
  3. Add menu item to a menu
  4. Attempt to edit / delete menu item

Originally reported by community user Sue Jenkins on Twitter: https://twitter.com/LuckychairNews/status/969682449176211456

Change History (9)

#1 @pento
3 years ago

  • Version trunk deleted

#2 @audrasjb
3 years ago

  • Owner set to audrasjb
  • Status changed from new to reviewing

#3 @audrasjb
3 years ago

  • Focuses ui added
  • Keywords needs-patch added
  • Milestone changed from Awaiting Review to 5.3
  • Status changed from reviewing to accepted


Thanks for the ticket. I can reproduce the issue on my side.
Moving it for 5.3 consideration.

#4 @mcmwebsol
3 years ago

I'm unable to reproduce this issue on Android 9 on my Moto G6 using Chrome 76.0.3770.143 with WordPress 5.3-alpha-45665.

This ticket was mentioned in Slack in #accessibility by dinhtungdu. View the logs.

2 years ago

#6 @dinhtungdu
2 years ago

I can reproduce this problem in Chrome on Pixel 2 XL.

Edit: The menu item in the wp-admin doesn't work reliably, it's hard to toggle the menu item

Last edited 2 years ago by dinhtungdu (previous) (diff)

#7 @jainnidhi
2 years ago

I've checked this issue in my Android Phone One Plus 5T Using Chrome.
And tried to add/delete menu items in customizer. Its a little bit difficult to add/delete items because menu item not open in one time. I clicked 2-3 times on the menu item and then it worked for me.

#8 @audrasjb
2 years ago

  • Milestone changed from 5.3 to Future Release

WP 5.3 beta 2 is coming today and there is still no patch for this ticket.
Moving it to Future release.

#9 @ahmadbaig1
12 months ago

I can reproduce this issue on my S9 with chrome browser.
It's still there.
I have made a vid of this issue for reference- https://drive.google.com/file/d/1ASh04SxRWGpF86y_0-l5ZmObNFPsyIs7/view?usp=sharing

Last edited 12 months ago by ahmadbaig1 (previous) (diff)
Note: See TracTickets for help on using tickets.