Make WordPress Core

Opened 5 years ago

Closed 5 years ago

#46192 closed enhancement (invalid)

Text Widget direct delete not removing data from database.

Reported by: rajendramjadhav's profile rajendramjadhav Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: Widgets Keywords:
Focuses: Cc:


I have added purechat plugin script in text widget. After some time I have deleted this widget..But still PureChat icon is showing is showing on website..Please reply for this bug as soon as possible..I think its saving in database..but when we removed widget its not removing from database.

Change History (2)

#1 @patilvikasj
5 years ago

Hi @rajendramjadhav, welcome to WordPress Trac!

Thanks for the report. WordPress widget delete action removes data from the database.
It is with Purechat plugin which saves data in options plugin when you visit Purechat page from WordPress dashboard.

After investigating further, I found that purechat_widget_code option is saved in options database which is used to display Purechat icon on the front end.

This option gets deleted on uninstallation only. You can contact Purechat plugin author regarding this.

#2 @earnjam
5 years ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Severity changed from critical to normal
  • Status changed from new to closed
  • Version 5.0.3 deleted

Hi @rajendramjadhav and welcome!

As @patilvikasj pointed out above, this seems to be an issue with the Purechat plugin and not WordPress core, so I'm going to close this ticket. You should reach out to the plugin developer for support.

Note: See TracTickets for help on using tickets.