Opened 5 years ago
Closed 5 years ago
#48792 closed defect (bug) (invalid)
How to change an admin email address without access to the original email address
Reported by: | Owned by: | ||
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Milestone: | Priority: | normal | |
Severity: | normal | Version: | 5.3 |
Component: | Users | Keywords: | has-screenshots |
Focuses: | Cc: |
Description
I am trying to change my admin address. I keep getting a note that says a confirmation email will be sent. However, after much research I have learned the confirmation email is being sent to the email address that I want changed. That email address no longer exists. How can I get this email address changed , there has to be an alternative solution.
Thanks for your help.
Change History (3)
#3
@
5 years ago
- Component changed from General to Users
- Keywords reporter-feedback dev-feedback removed
- Milestone Awaiting Review deleted
- Resolution set to invalid
- Severity changed from critical to normal
- Status changed from new to closed
Hi there, welcome to WordPress Trac! Thanks for the ticket.
I'm sorry to hear you are having issues with WordPress. Please note that this Trac is used for enhancements and bug reporting for the WordPress core software, not for individual support questions.
Please try the support forums to get help with your site: https://wordpress.org/support/forums/
Hello @dbrysonpatientadherencecom,
The confirmation email sent to the new admin email address for confirmation purpose.So you don't require old email credentials. you need only new email credentials.
you can check attached screenshot.
https://prnt.sc/q23l72
There are several methods to change admin email.
First to change admin email using phpmyadmin
1) Log into the database. phpMyAdmin is a good choice.
2) Locate the wp_options table.
3) Near the top locate the admin_email option
4) Edit the option_value field with the new email. This can be done either inline, or by editing depending on your version of phpMyAdmin.
5) Save your work if it wasn’t auto-saved
Second method is you can directly access to yoursitename/wp-admin/options.php
you can find admin_email and admin_new_email fields.you can edit accordingly your needs.
i think above suggestions need helpful to you.
Thanks & Regards.