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Opened 4 years ago

Last modified 4 years ago

#48988 new defect (bug)

WordPress Does Not Generate JPG Sizes After 5.3.1

Reported by: kevinbkt10's profile kevinbkt10 Owned by:
Milestone: Awaiting Review Priority: normal
Severity: normal Version: 5.3.1
Component: Media Keywords: reporter-feedback
Focuses: Cc:


I have a strange problem on all my wordpress sites after upgrading to 5.3.1

When uploading an image to the site, it does not create any additional size nor the thumb 375x175 it should create ... I've tried using plugins that generate image sizes and they didn't work either ...

The strange thing is that if the image is PNG it does create the other sizes, the error happens only with JPG images. Even if I rename a JPG image to PNG the process doesn't work ...

Remembering that wordpress uploads the image normally, it just doesn't generate the extra JPG sizes, absolutely no additional sizes.

Change History (5)

#1 @vanyukov
4 years ago

@kevinbkt10, could you please share the JPG image for testing?
Possibly a duplicate of #48522

#2 @kevinbkt10
4 years ago

In my case I use GD, the problem happens by uploading any JPG images, and absolutely no alternative sizes are generated, not even using plugins like regenerate thumbnail.

I don't know how a picture could explain it. It has happened on all my sites within runcloud after I have upgraded to 5.3.1;

A strange thing happened, today at 12:00 am the image I had uploaded a few days ago created the alternate size 375x175 that I set as a thumbnail size. But when I got home and realized this, my site was offiline on Wp-admin giving the following error 504, I had to restart Nginx and FPM to get online again.

This ticket was mentioned in Slack in #core by audrasjb. View the logs.

4 years ago

#4 @audrasjb
4 years ago

  • Keywords reporter-feedback added
  • Severity changed from critical to normal

Hi, thank you for opening this ticket and welcome to WordPress Trac,

Are you using any plugin or theme that could override thumbnails generation? Could you provide the error logs generated by the error (use WP_DEBUG_LOG constant to save error logs)?


#5 @joemcgill
4 years ago

@kevinbkt10 — wanted to check back in here to see if this ever got resolved or if you were able to provide more information?

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