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Opened 5 years ago
Closed 5 years ago
#53633 closed defect (bug) (invalid)
500 Website Error
| Reported by: | jachai | Owned by: | |
|---|---|---|---|
| Priority: | normal | Milestone: | |
| Component: | General | Version: | |
| Severity: | critical | Keywords: | |
| Cc: | Focuses: |
Description
Hi,
A client of mine uses wordpress for their website and the website is frequently down because of HTTP error 500. I am unable to get into the admin or login mode because the base website is down. Are there any solutions to this problem?
Change History (1)
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Hi @cubomagicodesign and welcome to Trac!
Sorry to hear you have trouble accessing the site. Please note that this Trac is a development tool, not meant for individual support.
An article gives guidance for fixing "500" server errors:
https://wordpress.org/support/article/common-wordpress-errors/#internal-server-error
Several topics in the support forums also address server errors:
https://wordpress.org/search/500+error?in=support_forums
If those still do not help, you could post a topic in our support forum:
https://wordpress.org/support/forum/how-to-and-troubleshooting/