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Opened 2 months ago

Closed 2 months ago

#53633 closed defect (bug) (invalid)

500 Website Error

Reported by: jachai Owned by:
Milestone: Priority: normal
Severity: critical Version:
Component: General Keywords:
Focuses: Cc:

Description

Hi,

A client of mine uses wordpress for their website and the website is frequently down because of HTTP error 500. I am unable to get into the admin or login mode because the base website is down. Are there any solutions to this problem?

Change History (1)

#1 @sabernhardt
2 months ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Hi @cubomagicodesign and welcome to Trac!

Sorry to hear you have trouble accessing the site. Please note that this Trac is a development tool, not meant for individual support.

An article gives guidance for fixing "500" server errors:
https://wordpress.org/support/article/common-wordpress-errors/#internal-server-error

Several topics in the support forums also address server errors:
https://wordpress.org/search/500+error?in=support_forums

If those still do not help, you could post a topic in our support forum:
https://wordpress.org/support/forum/how-to-and-troubleshooting/

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