Opened 3 years ago
Last modified 3 years ago
#55534 new defect (bug)
Remaining image files after deleting them
Reported by: | hoseinkh | Owned by: | |
---|---|---|---|
Milestone: | Awaiting Review | Priority: | normal |
Severity: | critical | Version: | 5.9.2 |
Component: | General | Keywords: | |
Focuses: | performance | Cc: |
Description
hi wordpress team!
I had a very strange problem yesterday that I did not even think about ...
As you know, after uploading images in WordPress, WordPress automatically creates several different sizes of it. For example, I uploaded over 200 product images to WooCommerce ... (on an unofficial site) After a long time, yesterday I decided to remove all products and their photos from within the WordPress media section And I did. But after looking at the hosts and the uploads folder, I was surprised to see that all the images still remained in the upload folder. In fact, in addition to the image uploaded in WordPress (WooCommerce products), there were 4 different sizes of each image in the upload folder.
I was really surprised by this ...
I tested this on several different websites and even my colleagues confirmed it. Please address this issue if possible. It is very, very important. thank you!
Change History (2)
#2
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3 years ago
hi again @mitogh
I re-examined this problem in more detail and everything is working fine. But maybe I know exactly why I experienced this bug. I will explain it in the following ...
I had a store website with 100 products. With the duplicator plugin, I took the installation package and transferred it to the new host and domain. Then on the new website, I removed the products that were on the previous website (I also removed all the product images from the WordPress media section)
When I deleted images from the previous website on the new website, the product image file remained in the uploads folder.
I think the reason for this bug is that I uploaded the images to another domain, on the other hand I deleted those images to another domain. I hope this topic is effective in finding bug.
thank you
Hey @hoseinkh thanks for your bug report, would you mind adding a step to replicate your problem and providing with theme/plugins that are active when this problem is happening, that would be really useful to narrow down the problem you are facing, so we can find a solution for your problem.
You can share most of these details by going into:
Or
Tools > Site Health > Info
Thanks