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Opened 11 months ago

#58741 new defect (bug)

Media Library Popup Showing Blank Popup on Window Resize Below Mobile Viewport

Reported by: adhun's profile adhun Owned by:
Milestone: Awaiting Review Priority: normal
Severity: normal Version: 6.2.2
Component: Media Keywords: needs-patch
Focuses: Cc:

Description

Bug Report

Description

The media library popup in WordPress is encountering a problem where it displays a blank popup when the window is resized below the mobile viewport. This issue prevents users from accessing the media library and selecting files on smaller screens, negatively impacting the overall user experience.

Environment

  • WordPress: 6.2.2
  • PHP: 7.4.33
  • Server: Apache
  • Database: mysqli (Server: 5.7.42 / Client: mysqlnd 7.4.33)
  • Browser: Chrome 114.0.0.0 (macOS)
  • Theme: Upshift 1.0
  • MU-Plugins: None activated
  • Plugins:
    • WordPress Beta Tester 3.5.1

Steps to Reproduce

  1. Access the WordPress admin dashboard.
  2. Navigate to add new post.
  3. Click on set featured image button.
  4. Resize the window below mobile viewport, you will get a blank screen.

Expected Results

  1. Users should see media window even after window resize.
  2. This scenarios is not there in media library popup of image block on block editor.

Actual Results

  1. Users gets blank popup when window is resized.

Video Link : https://www.loom.com/share/efad2f97064f441596d69cc9a354a658

Attachments (1)

Screenshot 2023-07-06 at 11.43.31 PM.png (183.6 KB) - added by adhun 11 months ago.
Blank Media library screen when window is resized.

Download all attachments as: .zip

Change History (1)

@adhun
11 months ago

Blank Media library screen when window is resized.

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