Make WordPress Core

Opened 6 weeks ago

Last modified 5 weeks ago

#61190 new defect (bug)

Images are not loading in media library

Reported by: renanperez's profile Renanperez Owned by:
Milestone: Awaiting Review Priority: normal
Severity: normal Version: 6.5.3
Component: Media Keywords: has-screenshots reporter-feedback
Focuses: Cc:

Description


Attachments (1)

Captura de tela 2024-05-10 130352.png (48.1 KB) - added by Renanperez 6 weeks ago.
multimedia library empty files

Download all attachments as: .zip

Change History (11)

@Renanperez
6 weeks ago

multimedia library empty files

#1 @sabernhardt
6 weeks ago

  • Component changed from Themes to Media
  • Summary changed from Image are not loading on Twenty One Worprdess Theme to Images are not loading in media library

#2 follow-up: @jorbin
6 weeks ago

  • Keywords reporter-feedback added

Hi @Renanperez, welcome to WordPress Trac.

Does this issue present itself with all plugins deactivated and using a default theme? Do you have any steps to reproduce it?

#3 in reply to: ↑ 2 @Renanperez
6 weeks ago

Replying to jorbin:

Hi @Renanperez, welcome to WordPress Trac.

Does this issue present itself with all plugins deactivated and using a default theme? Do you have any steps to reproduce it?

hi @jorbin, thank you. I have do it changes, plugis and themes, and everything is fine now. But, I think because i have deattached the images on media library it has solved the problem. Maybe, its caused i have change the theme and back to my theme, maybe some path of images have broken. so, when i deattached images, i get the images visually back!

#4 @jhimross
5 weeks ago

I tried reproducing the issue by updating WordPress to 6.5.3, with no plugins activated, and using the Twenty Twenty Four theme, but I couldn't reproduce the issue. See:- https://share.zight.com/Wnu8N8JQ

This ticket was mentioned in Slack in #core-media by antpb. View the logs.


5 weeks ago

#6 follow-up: @antpb
5 weeks ago

Thanks for this ticket @Renanperez ! Would it be possible to share with us what theme or plugin was causing the issue for you? There have been several similar reports recently and it would be helpful to find common patterns. Thank you!

#7 follow-up: @joedolson
5 weeks ago

It looks like there was an issue on GoDaddy hosting that could have caused this; are you on GoDaddy, @Renanperez?

https://status.godaddy.com/incidents/c34fc50d9m6l

#8 @courane01
5 weeks ago

I can confirm @joedolson that there was an issue with cPanel-hosted websites. This did not impact managed hosting accounts, and we believe it is resolved now.

@Renanperez, if you are still experiencing issues, please contact GoDaddy support.

#9 in reply to: ↑ 6 @Renanperez
5 weeks ago

sure @antpb Twenty Twenty two theme. You welcome!
Replying to antpb:

Thanks for this ticket @Renanperez ! Would it be possible to share with us what theme or plugin was causing the issue for you? There have been several similar reports recently and it would be helpful to find common patterns. Thank you!

#10 in reply to: ↑ 7 @Renanperez
5 weeks ago

@joedolson yes, godaddyk, maybe, but i cannot be sure about it.. but despite this, i solved the problem to have unistall plugins and themes and installed them back again, after deattached images and attached images back again. uff.. thank you!

Replying to joedolson:

It looks like there was an issue on GoDaddy hosting that could have caused this; are you on GoDaddy, @Renanperez?

https://status.godaddy.com/incidents/c34fc50d9m6l

Note: See TracTickets for help on using tickets.