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Opened 21 months ago

Closed 21 months ago

Last modified 21 months ago

#62045 closed defect (bug) (invalid)

Forgotten Password Error: There is no account with that username or email address when email exits

Reported by: hube2's profile Hube2 Owned by:
Milestone: Priority: normal
Severity: normal Version: 6.6.2
Component: Users Keywords:
Focuses: Cc:

Description

I tried searching for this and came up empty. I'm surprised that no one has run into this before ne.

When an email contains "+" the email is not found and /wp-login.php?action=lostpassword return "Error: There is no account with that username or email address."

For example: {MY_EMAIL_ADDRESS}+1@{HOST}.com
This is a valid email address.
I can login with this email address, I know that this email address exists. Logged in as another user I can send a password reset and it works.
The only place this does not work is trying to reset the password on the forgotten password page.

Latest version of WP, no plugins installed, using 2024 theme.

Change History (4)

#1 @Hube2
21 months ago

  • Resolution set to invalid
  • Status changed from new to closed

#2 @desrosj
21 months ago

Hey @Hube2,

I noticed that you closed this out as invalid, but you didn't provide any details. I just wanted to make sure that you intended to close this.

If so, could you provide a short summary of what the issue was?

#3 @Hube2
21 months ago

Yes, it was my own stupidity. Spelled my own email wrong and then the browser auto fill kept using the wrong spelling.

#4 @desrosj
21 months ago

  • Milestone Awaiting Review deleted

Thanks for confirming! Glad that you were able to figure it out.

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