Opened 3 weeks ago
Last modified 12 days ago
#62450 reopened defect (bug)
TinyMCE editor doesn't load properly when initializing on Visual Tab (Firefox) [again]
Reported by: | patkemper | Owned by: | |
---|---|---|---|
Milestone: | Awaiting Review | Priority: | normal |
Severity: | normal | Version: | 6.7 |
Component: | Editor | Keywords: | reporter-feedback needs-testing-info close needs-screenshots |
Focuses: | javascript, administration | Cc: |
Description
This issue had been fixed a few years ago. Now with WP 6.7 the issue reappeared.
I'll just copy-paste the original description (thanks to metalandcoffee):
"TinyMCE editors within my custom metaboxes will sometimes fail to load/initialize when using the Firefox browser. This only happens when the editor is initializing on the Visual tab. If I switch to the Text tab and then reload the page, the editor initializing normally."
Original ticket:
https://core.trac.wordpress.org/ticket/52133
Changeset that fixed the issue back in 2021:
https://core.trac.wordpress.org/changeset/51082
Change History (2)
#1
@
3 weeks ago
- Keywords reporter-feedback needs-testing-info close needs-screenshots added; needs-patch removed
- Resolution set to worksforme
- Severity changed from major to normal
- Status changed from new to closed
#2
@
12 days ago
- Resolution worksforme deleted
- Status changed from closed to reopened
Hi everyone.
Our client manages their website independently and uses SCF (Secure Custom Fields) with WYSIWYG editor fields to input content.
Problem:
When switching between the "Text" and "Visual Editor" tabs, all content disappears, and the text box remains empty (white). This significantly impacts the ability to edit content.
Console Error:
The following error appears in the browser's developer console:
Uncaught TypeError: can't access property "setBaseAndExtent", n is null tinymce.min.js:2:291933
Here is a Screen Record.
https://go.screenpal.com/watch/cZXtjXnV7GL
Steps to Reproduce:
Log in to the WordPress admin panel.
Edit an SCF field with a WYSIWYG editor.
Switch between the "Text" and "Visual Editor" tabs.
Notice that the content disappears, leaving an empty text box.
Expected Behavior:
The content in the WYSIWYG field should not disappear when switching between "Text" and "Visual Editor."
Additional Information:
WordPress Version: 6.7.1
SCF Version: 6.3.10.2
Browser and Version: Firefox Developer Edition - Version 134.0b1 (64-Bit) | Firefox Edition - Version 131.0 (64-Bit) (Both are affected).
We kindly request support to analyze and resolve this issue.
Benedikt.
Hello Patkemper,
I attempted to replicate the issue using a fresh installation of version 6.7. However, everything seems to be functioning as expected. The editor loaded successfully in visual mode without any problems on my end.
I have attached a screencast for the same: https://streamable.com/ynxovp
If the issue persists on your side, could you kindly share a video recording of the problem along with the relevant code for the metafield? This will help in diagnosing the issue more effectively.
Best regards,
Mayank