Opened 4 hours ago
Closed 3 hours ago
#64095 closed defect (bug) (invalid)
Iubenda cookie icon shows exclamation mark after adding PHP + safe.js optimization
| Reported by: |
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Owned by: | |
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| Milestone: | Priority: | normal | |
| Severity: | normal | Version: | |
| Component: | Administration | Keywords: | |
| Focuses: | Cc: |
Description
After implementing Iubenda’s cookie solution optimization (PHP – TCF + safe.js) in WordPress, the cookie icon displays an exclamation mark and the consent banner doesn’t activate.
Steps done:
Added PHP – TCF snippet via Woody Snippet
Updated siteID and cookie policy ID
Inserted safe.js inline as per Iubenda guide
Expected: Normal cookie banner and icon.
Actual: Exclamation mark shown, consent not working.
Change History (1)
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hi @pentictonb34, welcome to WordPress Trac. I'm sorry to hear you are having difficulty with your site, however this Trac is used for the development of the WordPress software, not for assistance with individual sites or plugins.
I would suggest reaching out to Iubenda for assistance. If you are using the plugin that they offer, there is a support forum available
I've closed this ticket of with the term
invalid, in this case it's the term trac uses to indicate that I've referred you to somewhere where you can hopefully find someone better able to assist you.