Opened 8 weeks ago
Last modified 8 weeks ago
#65925 new defect (bug)
After 7.1 update images not rendering
| Reported by: | adrian33000 | Owned by: | |
|---|---|---|---|
| Priority: | normal | Milestone: | Awaiting Review |
| Component: | General | Version: | |
| Severity: | normal | Keywords: | |
| Cc: | Focuses: |
Description
Just for information, and I hope it’s a “one-off” instance, when updating one of my sites today, every image was removed and replaced with “placeholder” text. This applied to both background images and normal images on every page of the site.
I am using Oxygen6, and the previous WordPress version was the most recent up-to-date version. Hosting is with Bluehost (who are not the best).
Change History (4)
#2
@
8 weeks ago
I have rectified this by opening the image location in each case and, as the placeholder text related to the correct image, in situ in the media file, uploaded it again. It was clearly still linked to the page via the placeholder, but the image itself had been removed. It applied to every image on the site, both background images and normal uploaded images.
#3
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8 weeks ago
but the image itself had been removed
Do you mean that the image no longer exists on the filesystem? If so, have you contacted your host to ask them to help investigate?
#4
@
8 weeks ago
The images had all been removed from all the website pages. Every one had disappeared from the PAGE. The images were still in the Media File, so what I had to do was click on the space on the page where the image should have been and where the image name was now displayed as "placeholder," and that took me to the correct image in the Media File so I could re-upload it to its position on the page.
All images still existed in the file system. They were just erased from the site pages, not the system.
![(please configure the [header_logo] section in trac.ini)](/chrome/site/your_project_logo.png)
This type of thing would happen if, for example, the URl to the image was changed somehow or the image was no longer in the same location.
To narrow possible causes, is the issue still present if you disable all plugins and switch to a default theme?