Make WordPress Core

Opened 10 years ago

Closed 10 years ago

#27977 closed defect (bug) (invalid)

jetpack_subscription_form shortcode not working in Multisite Jetpack 2.9.3

Reported by: bi0xid's profile bi0xid Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: Shortcodes Keywords:
Focuses: multisite Cc:


Hello there.

I have tried to use [jetpack_subscription_form] in a WP Multistite and it results in a blank space.
I have tested it with WP 3.8.3 Multisite and WP 3.9 Multisite, with the same result.

The archive in jetpack/modules/subscriptions.php has a call to the_widget( ‘Jetpack_Subscriptions_Widget’, $args );. I have tried to get the content, and the result in WP Multisite is NULL.

If you try to see if there is $args, you have a complete response:

array(5) { 
["title"]=> string(43) “Suscríbete al blog por correo electrónico” 
["subscribe_text"]=> string(106) “Introduce tu correo electrónico para suscribirte a este blog y recibir notificaciones de nuevas entradas.” 
["subscribe_button"]=> string(9) “Suscribir” 
["subscribe_logged_in"]=> string(105) “Haz clic para suscribirte a este blog y recibe notificaciones de nuevas entradas por correo electrónico.” 
["show_subscribers_total"]=> bool(false) 

I have tested it with Jetpack 3.0-beta1 too.
With a WP 3.9 and WP 4.0-alpha with a single installation it works. If you use it in a multisite, almost everything is broken, including this shortcode.

Change History (1)

#1 @jeremyfelt
10 years ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed
  • Version 3.9 deleted

Hi @bi0xid, you'll want to contact Jetpack support for support with the plugin. If it turns out there is an issue with WordPress core that is causing the shortcode to not work, a ticket can be opened at that time.

Note: See TracTickets for help on using tickets.