Opened 4 years ago
Closed 4 years ago
#51298 closed defect (bug) (invalid)
Unable to migrate from wordpress.com to wordpress.org
| Reported by: |
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Owned by: | |
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| Milestone: | Priority: | normal | |
| Severity: | normal | Version: | |
| Component: | Import | Keywords: | reporter-feedback |
| Focuses: | Cc: |
Description
Hi,
I have a free site - soulengrossed.wordpress.com but when I am exporting data from it and importing it to my newly hosted site - www.soulengrossed.com, the posts are not getting imported. No error message is shown. I have tried it a several times. But it's not working. Kindly help in this regard.
Attachments (2)
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Change History (4)
#2
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4 years ago
- Milestone Awaiting Review deleted
- Resolution set to invalid
- Status changed from new to closed
Hi there, welcome to WordPress Trac! Thanks for the ticket.
I'm sorry to hear you are having issues with your website. Please note that this Trac is used for enhancements and bug reporting for the WordPress core software, not for individual support questions.
Please try the support forums to get help with your site: https://wordpress.org/support/forums/.
Note: See
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Hallo there!
Please contact your host so that they can help you troubleshoot this?
You can also post here: https://wordpress.org/support/forum/how-to-and-troubleshooting/
I'm going to leave the ticket open for a while, but just a heads-up that there is not much the Core team can do unless it is possible to reproduce the bug.
Having your host and support help you narrow it down will help a lot if it is an issue in Core.
Furthermore, the next major release of WordPress is scheduled for December (and there is no guarantee that there will be a patch created and tested by then) and I do not think you want to wait that long to get your site up.
There are alternatives available to the importer and perhaps your host can help you determine if those are right for you.