$phpmailer->Sender line prevents comment notifications from being received

[stitzelj]

$phpmailer->Sender line prevents comment notifications from being received on hosts that do "callout verification" unless wordpress@[domain] is a valid email address.

WORKAROUNDS

Ensure, that the email address wordpress@[domain] is a valid email address.

OR

Remove the following line in wp-includes/pluggable.php which was added in WP 2.3.1:

228  $phpmailer->Sender = apply_filters( 'wp_mail_from', $from_email ); 

[Viper007Bond]

Works just fine for me, so it must be a server configuration thing.

[stitzelj]

Hm, that figures. And I have no control over server settings, so I guess I'll just have to tag that line out everytime I upgrade from now on.

[foolswisdom]

stitzelj, hopefully not, the trick is figuring out why it doesn't work for you, and how general the problem is.

[stitzelj]

Any suggestions on what I can check on my end are welcome.

[foolswisdom]

My guess is this relates to #5273, and "callout verification". If you create an email address of wordpress@[blogdomain] do you receive the comments? (Or update $from_email in pluggable.php to be equal to an existing email address)

[stitzelj]

Neither of those corrected the problem.

[stitzelj]

As it turns out, ticket #5273 that you pointed out is a problem for me, as well. I have a multi-author blog I'm also running that takes new contributors as they come, and neither of the last two that have signed up (both since I upgraded to 2.3.1) have received their verification emails and get email server connection errors when they try to request a new email with a password.

[danahuff]

I am having the same problem, and it appears that the e-mails being sent out to people who subscribe to my blog might not be receiving them. I had quite a few bounced e-mails in my main box.

[stitzelj]

Problem solved once I set up the wordpress@[domain] email address. I messed up the initial setup of the account earlier, which is why it didn't seem to fix the problem. I've re-uploaded the original 2.3.1 version of the pluggable.php file, and it works fine. Apparently, the original root email address that was set up when bought my account was no longer adequate when I upgraded to 2.3.1.

[foolswisdom]

Followed up with danahuff by email, and her issue doesn't seem to relate. It seems to be a hosting issue.

[Sportech]

Removing the line in pluggable.php solved my problem. I would hate to have to make this fix everytime I upgrade wordpress

[westi]

WordPress plugin to reverse the change

[westi]

Could you try the attached plugin to see if this also fixes the issue for you.

This should ensure you don't have to change core files

[Sportech]

Replying to westi:

Could you try the attached plugin to see if this also fixes the issue for you.

This should ensure you don't have to change core files

This plugin worked.

[haniobaid]

I've been running without issues for several months. Stopped getting comment notification emails as soon as I upgraded from 2.3 to 2.3.1

Added wordpress@… email to my bluehost cpanel. it didn't help.

Tried the plugin above, also didn't help

[haniobaid]

I removed the line mentioned above from pluggable and now I get the emails

[silkenhut]

I followed the instructions here like

creating the wordpress@…
deleting line 228 from pluggable.php
and even installing/activating the plug-in

but I still can't receive any emails.

[lloydbudd]

silkenhut, the 1st step may be to work with your host to confirm that the emails are being sent, and what happens to them.

[geoffarnold]

Just one more data point: I installed 2.3.1, and had no problem with email notifications; then I upgraded to PHP5 (yeah, I know), and started losing most (but not all) notifications. I deleted the infamous line 228, but it didn't help.

[santosj]

Upgrading to PHP5 shouldn't have caused this issue. Is it possible to downgrade to PHP4 and see that it works? Also, if you still have the old PHP4 installation on another site, see what the phpinfo() says. Specifically, about send_mail (or sendmail), compare the two, if you can and report back.

[lloydbudd]

Duplicate of #5273 .

[paulistabmw]

I would like to thank the giant stitzelj and westi the great tip! I could solve my problem just by changing the word "From" with "Sender" on line 382 of file pluggable.php! now receive e-mail notifications of wordpress version 4.1 without problems! I leave the code here for anyone wanting to $phpmailer->From = apply_filters( 'wp_mail_from', $from_email ); see one print: ​http://i.imgur.com/TM1Hq5m.png?1 excuse my terrible English, I'm Brazilian! big hug

[j_sagu]

Hey guys

I have launched my website, www.jasdipsagu.com. Myself or authers are not getting email notifications. I have tried different plugins but am confused what to do? I have the latest WP installed.

Thanks
Jas