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Opened 2 months ago

Closed 2 months ago

#54187 closed defect (bug) (invalid)

Need help confirming email address.

Reported by: robjan80 Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: General Keywords:
Focuses: Cc:

Description

How do I confirm my email address, never received anything in email.Can you help? Below is the error message I get when trying to add a credit card to pay for shipping labels. Related pluging are jetpack and woocommerce shipping & tax.

"You must confirm your email address before adding a new credit card. Check your email for more information."

Change History (2)

#1 @hilayt24
2 months ago

On the fresh installation of WordPress you @robjan80 you will receive the confirmation mail to the entered mail address.

#2 @hellofromTonya
2 months ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Hello @robjan80,

Welcome to WordPress Core Trac! Thanks for the ticket.

I'm sorry that you're having difficulties with payment process. As you noted, the issues are related to a plugin, possibly WooCommerce, Jetpack, an add-on plugin, or potential a payment gateway.

Please note that this Trac is used for enhancements and bug reporting for the WordPress Core software itself, not for individual support questions.

Where can you get help?

Please contact the plugin author. For WooCommerce, you could start with their support forum. Otherwise, you could use the WordPress support forums: https://wordpress.org/support/forums/.

Note: See TracTickets for help on using tickets.