#57990 closed defect (bug) (invalid)
Fatal Error no email
| Reported by: |
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Owned by: | |
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| Milestone: | Priority: | normal | |
| Severity: | normal | Version: | |
| Component: | General | Keywords: | |
| Focuses: | Cc: |
Description
Hi I have recieved this message when trying to set up my blog
Fatal error: Access level to ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document::get_create_url() must be public (as in class Elementor\Core\Base\Document) in /home/customer/www/learnastheyplay.co.uk/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php on line 123
I have not received a recovery email.
OPlease can you help?
thanks
email is greenchocolatier@…
Change History (3)
#2
@
21 months ago
- Focuses accessibility removed
- Resolution set to invalid
- Status changed from new to closed
Hello and welcome to WordPress Core Trac,
Sorry to hear that you have issues with your WordPress website.
Unfortunately, this place is used to develop WordPress Core or to report WP Core related issues, not to report issues related with themes or plugins. Therefore, this ticket will be closed for now.
You should contact the support of the author of your plugin, in this case it looks like Elementor Pro. If you can't find them, then you can open a thread on WordPress support forums for end users: https://wordpress.org/support/forum/how-to-and-troubleshooting/
Best regards
Hello @richardmorris1969,
Looking at your error, it seems the error is due to the Elementor plugin. Please, contact with the Elementor support team.