Make WordPress Core

Opened 16 months ago

Closed 16 months ago

Last modified 6 months ago

#57990 closed defect (bug) (invalid)

Fatal Error no email

Reported by: richardmorris1969's profile richardmorris1969 Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: General Keywords:
Focuses: Cc:


Hi I have recieved this message when trying to set up my blog

Fatal error: Access level to ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document::get_create_url() must be public (as in class Elementor\Core\Base\Document) in /home/customer/www/ on line 123

I have not received a recovery email.

OPlease can you help?


email is greenchocolatier@…

Change History (3)

#1 @mi5t4n
16 months ago

Hello @richardmorris1969,
Looking at your error, it seems the error is due to the Elementor plugin. Please, contact with the Elementor support team.

Last edited 16 months ago by mi5t4n (previous) (diff)

#2 @kebbet
16 months ago

  • Focuses accessibility removed
  • Resolution set to invalid
  • Status changed from new to closed

Hello and welcome to WordPress Core Trac,

Sorry to hear that you have issues with your WordPress website.

Unfortunately, this place is used to develop WordPress Core or to report WP Core related issues, not to report issues related with themes or plugins. Therefore, this ticket will be closed for now.

You should contact the support of the author of your plugin, in this case it looks like Elementor Pro. If you can't find them, then you can open a thread on WordPress support forums for end users:

Best regards

#3 @swissspidy
6 months ago

  • Milestone Awaiting Review deleted
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