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Opened 9 months ago

Last modified 9 months ago

#59191 new defect (bug)

Disqus Commenting Plugin Blocked by Twenty Twentythree Theme

Reported by: disqussupport's profile disqussupport Owned by:
Milestone: Awaiting Review Priority: normal
Severity: normal Version:
Component: Comments Keywords: close
Focuses: Cc:

Description (last modified by audrasjb)

Hi there,

This is Ryan at Disqus. We've noticed that WordPress theme Twenty Twenty-three blocks the Disqus Commenting Plugin from loading, which is confusing for WordPress site owners trying to use and test this plugin, or install Disqus generally to their site while using this theme.

Please note that the Disqus plugin is designed to load over and replace the native WP comments form. I've attached two images of the same page with different themes, and you can see Disqus appearing correctly in the theme with green background, but only the WP native comments form appears in the Twenty Twenty-three theme

We're happy to collaborate or provide additional details as needed, I can be reached directly at email address removed.

Edit by @audrasjb: email address removed.

Attachments (2)

different theme - Disqus loading correctly.png (145.6 KB) - added by disqussupport 9 months ago.
using different theme, Disqus plugin is loading correctly and replacing the native WP comments form on the page, as expected.
twenty twentythree theme - Disqus blocked, WP comment form loading instead.png (106.2 KB) - added by disqussupport 9 months ago.
Twenty Twenty-three theme, Disqus is installed, but is blocked from replacing the native WP comments form, and WP comments form is incorrectly appearing on the page

Download all attachments as: .zip

Change History (5)

@disqussupport
9 months ago

using different theme, Disqus plugin is loading correctly and replacing the native WP comments form on the page, as expected.

@disqussupport
9 months ago

Twenty Twenty-three theme, Disqus is installed, but is blocked from replacing the native WP comments form, and WP comments form is incorrectly appearing on the page

#1 @swissspidy
9 months ago

It sounds like perhaps the Disqus plugin does not support block themes such as Twenty Twenty-Three. That would be an issue with your plugin, not with the theme actively "blocking" it.

#2 @audrasjb
9 months ago

  • Description modified (diff)

#3 @audrasjb
9 months ago

  • Keywords close added
  • Version 6.3 deleted

Hello and welcome to WordPress Core Trac,

It appears to be a problem on your side: the plugin seems to not be compatible with block themes.

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