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Opened 5 years ago

Closed 5 years ago

#47503 closed defect (bug) (invalid)

All themes for 4 different sites return error - Error: This theme failed to load properly and was paused in the backend

Reported by: hawai50's profile hawai50 Owned by:
Milestone: Priority: normal
Severity: normal Version: 5.2.1
Component: Bootstrap/Load Keywords:
Focuses: Cc:


Hi guys, hoping you can help as I can't get to the bottom of it. I have 4 sites all running the latest wordpress and after a recent update, they all failed. Every one says 'this site is experiencing techical difficulties.

I have disabled all themes and tried to enable default themes (2017, 2019 etc...) but I still receive the same error?

Any ideas?

Change History (1)

#1 @desrosj
5 years ago

  • Component changed from General to Bootstrap/Load
  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Hi @hawai50!

It seems like you are experiencing the new fatal error protection feature that shipped with WordPress 5.2. A PHP error is happening and WordPress is preventing the error or a white screen from showing to the site’s users.

For help resolving this, please open a support request in the support forums:

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